Shipping policy

Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after business hours will be processed on the next working day.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:

Standard Shipping: 3–7 business days

Express Shipping: 1–3 business days

Delivery times may vary depending on your location and external factors such as carrier delays.

3. Shipping Locations

We currently ship to domestic and select international locations. If your country is not available at checkout, please contact us for assistance.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

5. Delays & Issues

We are not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances. If your order is significantly delayed, please contact us and we will assist where possible.

6. Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) with your order details. We will work with the carrier to resolve the issue.

8. Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

9. Contact Us

If you have any questions about shipping, please contact our support team at [your email/contact form].